AI POWERED
Customer not received your parcel?

We're here to get you compensation.

Royal Mail, Evri and the rest lose tens of thousands of parcels every single day but make it an almost impossible task to claim compensation. That's where we ride in.

No win, no fee
No sign-up required
AI-powered document scanning
UK-based service

If you sent a parcel with any of these and it hasn't arrived, we can help.

We claim against

What is ParcelClaimer?

Compensation for every lost parcel.
For everyone.

UK couriers lose thousands of parcels a day — but their claims process is deliberately designed to wear you down.

  • No time? The whole claim takes under a minute. Our AI does the form-filling.
  • Accessibility barriers? No phone calls, no chatbots, no back-and-forth. Just upload and go.
  • Running a business? Stop writing off lost stock. We handle bulk claims so your team doesn't have to.

The claim form that fills itself.

Upload your posting receipt and some proof of the missing item's value — our AI reads the documents and fills in the required details automatically. Minimal to no typing required.

AI assistance
Details auto-detected
Simple claim building process
Easy. Accurate. Fast.
Minimal to zero typing
30 seconds to claim
We do the rest
Easy evidence provision
9:41
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Who lost your parcelStep 1 of 5
Who lost your parcel?
Tell us which courier or broker you used.
AI
Got a posting label or receipt?Let AI fill this in for you
Which Courier/Broker? *
Select courier…
Tracking number (if known)
e.g. EV123456789GB
Proof of posting (recommended)
Tap to upload
When was it sent? *
dd/mm/yyyy
Continue →
← BACK TO HOME
Who lost your parcelStep 1 of 5
Who lost your parcel?
Tell us which courier or broker you used.
AI
Got a posting label or receipt?Let AI fill this in for you
Courier detected
Tracking number found
Send date identified
Post office located
Who lost your parcelStep 1 of 5
Who lost your parcel?
Tell us which courier or broker you used.
AI
Got a posting label or receipt?Let AI fill this in for you
✓ We found the following from your document:
Courier: Royal Mail
Multiple parcels found — please select your tracking number
Send date
Place of posting
Which Courier/Broker? *
Royal Mail
Tracking number (if known)
VU111066204GB
VU111066204GB
VU112981087GB
Proof of posting (recommended)
proof.jpg
When was it sent? *
02/06/2026
Continue →
What happenedStep 2 of 5
What happened to your parcel?
Select the option that best describes your situation.
Complete Loss
Never arrived or went missing in transit
Misdelivered
Delivered to the wrong location
Marked as Delivered / Not Received
Courier says delivered but addressee never received it
Wrong Parcel in Locker
On collection, a different item was in the locker
Continue →
← Back
About your parcelStep 3 of 5
About your parcel
Help us understand what was in the parcel and what evidence you have.
AI
Got a receipt or invoice?Let AI fill this in for you
What was in the parcel? *
Estimated value *
£ 0.00
Continue →
About your parcelStep 3 of 5
About your parcel
Help us understand what was in the parcel.
AI
Got a receipt or invoice?Let AI fill this in for you
✓ We found the following from your document:
Multiple items found — select which to include
Multiple items found — select which to include:
FPERRY XL TrimA Polo£34.99
Sale 1/2 Item£8.99
TOYO BR Large brM65£199.99
FPERRY XL S/s V Neck£49.99
Selected total: £293.96
Estimated value *
£ 293.96
Continue →
CompleteDone!
Claim submitted!
Thanks — we've received your claim and we're on it.
Your reference number is:
PC–2026–64451
Confirmation sent to jjbrown@mail.com
What happens next
1
Within 24 hours — our claims handlers will review your case.
2
We contact the courier — formally on your behalf.
3
You get paid — no win, no fee.

How does it work?

1

Tell us who lost your parcel

Answer some simple questions about the missing parcel and its contents.

2

We build your case

We start the ball rolling and get a claim underway. If we need more evidence we'll explain precisely what, and make it simple. We formulate and structure your claim in the best possible light — all without paying a penny.

3

We handle everything

As it says — everything. We keep you informed, we fight your case, and we always keep you in the loop. Totally free of charge.

4

We get you compensation

If successful, we pay you your compensation. Simple. We only charge a small percentage of that amount for all the work we do. That's it — nothing more.

Simple, minimal
and transparent fees.

We like to keep it simple and straightforward. You will only pay if we win: 10% of the compensation total for successful claims up to £250, 12% for claims between £250 and £750, and 15% for claims above £750. We have a minimum charge of £5.95.

e.g. Evri have lost your leather jacket and we successfully claim back its value of £220 — you receive £198. That's £220 minus our 10% fee of just £22.

No win, no fee

Your money.
Take it back.

Find out if you're owed compensation in two minutes. It won't cost you a thing to check.

Start My Free Claim →

You pay nothing unless we win